Crutch Brothers Removals has been moving homes throughout Tonbridge, Sevenoaks and Tunbridge Wells for generations, as well as other areas in Kent such as Crowborough and Maidstone. We know that every one of our customers has different needs, which is why no two moves are ever the same. Be it a whole removal, part removal, piano removal or a removal into storage, Crutch Brothers can help. Whatever your situation, we offer a comprehensive menu of moving services, which means we can personalise the entire move to suit your needs, your timescale and your budget.
1. Make an enquiry
Contact Crutch Brothers, and arrange a suitable date and time for a move consultant to visit your home.
2. Your estimate or survey
Our move consultant will visit your home at the agreed date and time, and will speak with you to get a clear understanding of the removals services you need, assess and measure your belongings and identify your wrapping and packing requirements.
3. Your move quotation and move plan
The paperwork you receive after the visit will include the costs for your move and a schedule of activities on move day. If appropriate, your move quotation will include a list of options for you to consider.
4. Choosing the removals services you need
Take some time to read the removals quotation and our move plan. Consider and compare the costs of the options that have been recommended.
5. Book your removal
Once you are happy with your quotation, it is important that you book your move as soon as possible. Bookings are being taken all the time and availability is changing day-by-day and sometimes hour-by-hour. Call us to let us know you would like Crutch Brothers to do your removal, and we will pencil you in to our diary. Also, don’t forget to fill out and return all the relevant paperwork.
5.1 Call to confirm date and time
When you have a confirmed date and wish to confirm your move, telephone your move consultant with the date and time of your move and the date you need to exit your home. Also tell them your moving in date and the time you expect to obtain the keys. This will enable your move consultant to check availability of resources, allocate them to your move and secure your move date.
5.2 Payment
Crutch Brothers can provide details of our bank account for on-line payments plus we also accept payment by debit or credit card over the telephone. You may also prefer to pay by cheque but please be aware this will need to be received seven working days in advance of the move to enable clearance.